Privacy Policy

1. Introduction

Ledger Elm is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at [email protected].

This policy applies to all information collected through our website and educational services.

2. Information We Collect

2.1 Personal Data You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for our courses or programs
• Submit inquiries through our contact form
• Communicate with us via email or phone
• Subscribe to our newsletters or updates

This personal information may include: name, email address, phone number, mailing address, age range, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data and similar tracking technologies

2.3 Financial Information in Courses

During certain courses, you may work with your personal financial information. We do not require you to share specific financial details with other participants or store your detailed financial data. Any financial information discussed in individual consultation sessions is treated with strict confidentiality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our educational services
• To process your enrollment in courses and programs
• To communicate with you about courses, schedules, and updates
• To respond to your inquiries and provide customer support
• To send you newsletters and educational materials (with your consent)
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our rights

4. Legal Basis for Processing

Under Thai Personal Data Protection Act (PDPA), we process your personal data based on:

• Your consent when you provide information voluntarily
• Contract performance when you enroll in our courses
• Legitimate interests in operating and improving our educational services
• Legal compliance when required by Thai law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as email service providers or payment processors). These providers are bound by confidentiality obligations and may only use your information to perform services on our behalf.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure encryption of data in transit using SSL/TLS protocols
• Access controls and authentication requirements
• Regular security assessments and updates
• Secure storage of physical and digital records
• Staff training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Course enrollment records: 7 years after course completion
• Contact form inquiries: 2 years from last contact
• Newsletter subscriptions: Until you unsubscribe
• Website usage data: 24 months

When we no longer need your information, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more detailed information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy.

9. Your Privacy Rights

Under Thai PDPA, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you
• Right to Rectification: You can request that we correct inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format
• Right to Object: You can object to our processing of your data in certain situations
• Right to Withdraw Consent: You can withdraw consent for data processing at any time
• Right to Lodge a Complaint: You can file a complaint with the Personal Data Protection Committee

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: